Privacy Policy
Statement of Principles
We believe in transparency and respect for your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we protect it. We adhere strictly to legal requirements and best practices. By using our site, you accept these practices.
Categories of Data
We collect technical data—IP address, browser type, device OS—via automated logging. We also collect personal data—name, email, address—when you register or make a purchase. Marketing data, such as preferences and feedback, is collected only with consent. We avoid collecting sensitive data unless absolutely necessary.
Data Collection Channels
Automated systems capture technical data continuously as you interact with the site. Personal and marketing data are collected through forms, surveys, and account registration. All channels use HTTPS encryption. We never collect data through hidden fields or without your knowledge.
Use Cases
Technical data helps us troubleshoot, improve performance, and secure the site. Personal data is used for order processing, customer support, and account management. Marketing data allows us to send you relevant offers if you opt in. We do not use data for any undisclosed purpose.
Legal Grounds
Our processing is based on your consent, contractual necessity, and compliance with legal obligations under the IT Act, 2000. When you provide data, you agree to our use of it as described. You may withdraw consent at any time, understanding that it may affect services. We document all processing for accountability.
Security Controls
We employ TLS encryption, secure firewalls, and access logs to protect data. Regular vulnerability scans and penetration tests are performed by certified third parties. Access to personal data is limited to essential personnel. We maintain an incident response plan in case of breach.
Cookie Policy
We use essential cookies for site functionality and analytics cookies to understand user behavior. Advertising cookies are used only with your explicit consent. You can manage cookie preferences at any time. Our cookie banner provides detailed explanations.
Data Sharing and Disclosure
We share data only with service providers essential to site operations, such as payment gateways and email platforms. Each provider is contractually obligated to protect your data and use it only for our purposes. We do not share data with advertisers or sell it. Legal disclosures occur only when mandated.
Data Subject Rights
You have rights to access, correct, or delete your personal data, and to restrict or object to processing. To exercise these rights, please contact our DPO. We will comply within the legal timeframe. We also provide data portability upon request.
Retention and Disposal
We retain data only as long as necessary for its original purpose or to satisfy legal requirements. Expired data is securely deleted or anonymized. Annual reviews ensure compliance with retention schedules. Disposal is executed using industry‑standard methods.
Policy Amendment
This policy may be updated to reflect changes in law or practice. The latest version is posted on our site with a new effective date. Significant changes will be announced via email or website notice. Continued use implies acceptance.
